Privacy Policy

GroundTruth Inspection Services, LLC (“we,” “our,” or “us”) operates the GroundTruth Inspections mobile application and website. This Privacy Policy explains how we collect, use, and protect your information.

SMS Communications

If you provide your phone number and opt in, we may send you SMS messages related to appointment confirmations, scheduling updates, technician arrival notifications, service follow-up, and customer support.

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message, or reply HELP for assistance.

We do not share or sell SMS consent or phone numbers to third parties for marketing purposes.

Information We Collect

We may collect the following information when you use our app or website:

• Name
• Email address
• Phone number
• Property address
• Inspection details submitted through booking or intake forms
• Device and usage information (standard web analytics)

We do not collect financial information through the app.

How We Use Your Information

We use your information to:

• Schedule and perform inspections
• Respond to inquiries
• Deliver inspection reports
• Improve our services
• Communicate regarding appointments or service updates

We do not sell, rent, or trade your personal information.

Third-Party Services

Our app and website may use third-party services including:

• Google services
• Calendly (booking platform)
• Hosting providers
• Email communication services

These providers may collect information in accordance with their own privacy policies.

Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no internet transmission is 100% secure.

Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect information from children.

Your Rights

You may request access to or deletion of your personal information by contacting us at:

terry@groundtruthinspections.com

Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.