Insurance Claim Denied? Get the Proof Adjusters Need.
If your sewer backup or plumbing claim was denied for “insufficient evidence”, missing photos/video, or unclear documentation—this is built for you. Inspection-only. No repairs. No upsell. Just clear video evidence and a written report you can submit or take to any contractor.
Why Claims Get Denied (Even When You “Have Insurance”)
Denials often come down to documentation
A lot of sewer-related denials happen because the carrier can’t clearly verify the cause, the location, or the severity—especially when photos/video are limited or unclear. An inspection that’s built around documentation changes that conversation.
Goal: make it easy for an adjuster to see what’s happening and why it matters.
Repair quotes don’t equal proof
A contractor estimate is not the same as unbiased evidence. We provide video documentation of the line condition and a written summary that can be submitted with your claim file or used for a denial appeal.
What You Get From GroundTruth
Video Evidence
Clear sewer camera footage that shows pipe condition and problem areas.
Photos + Key Frames
Still images that make it easier for adjusters to review and document your file.
Written Summary
A simple, clear write-up of findings and next steps (without selling repairs).
What we look for (common claim-related issues)
Roots & blockages, cracks/breaks, offsets/separations, bellies (low spots), heavy buildup/debris, and collapsed sections. We document what’s there—plain and simple.
When This Makes Sense
Your Claim Was Denied
Especially for “insufficient evidence,” missing photos/video, or unclear cause.
You Have Sewer Backup Signs
Slow drains, gurgling, sewage odor, floor drain issues, or recurring backups.
You Got A Big Repair Quote
Before committing, get unbiased documentation you can use anywhere.
Ready to build a stronger file?
Simple 3-Step Process
1) Book Online
Pick your preferred time block.
2) On-Site Camera Inspection
We document the main line condition clearly.
3) Get Proof You Can Use
Video + photos + a written summary for your file.
Quick FAQ
Do you file the claim for me?
No. GroundTruth is inspection-only. We provide unbiased documentation you can submit to your carrier and/or share with your chosen contractor.
Will this guarantee insurance will pay?
No inspection can guarantee a payout—coverage depends on your policy and the carrier’s decision. What we can do is make sure your documentation is clear, professional, and easy to review.