Private utility locating • Kansas City metro

Book private utility locating before the digging starts.

Planning foundation repair, a pool install, deck footings, a room addition, trenching, drainage work, fencing, or other excavation? Start with 811, then cover the private side. GroundTruth helps homeowners and contractors reduce risk before a shovel, auger, saw, or machine breaks ground.

  • Book online
  • $200 utility locate service
  • Inspection-only
  • No repairs
  • No upsell

Your service fee includes help with the 811 request process so it is handled accurately, along with private utility locating guidance for the underground lines public marking often does not cover.

811 support included GroundTruth helps make sure the 811 request side is handled accurately so the public utility portion is not overlooked.
Private-side focus Public marks are only part of the picture. Private lines on the property may still need attention before the work starts.
Fast scheduling Book online or call directly if you need to confirm the project type first.
Inspection-only No repairs and no upsell. Just clearer information to help protect your property, crew, and project schedule.

What 811 includes — and what it does not

Missouri 811 is the right starting point before digging, but it is not the same as a full private utility locate. The 811 system helps notify participating utility owners so public underground lines can be marked. Many privately owned lines on the property can still remain unmarked, especially where work is happening near structures, yards, detached buildings, pools, or additions.

What 811 helps with

  • Public utility notification before excavation
  • Coordination with participating utility owners
  • Approximate public utility marking in the dig area
  • A safer and smarter first step before work begins

What may still need a private locate

  • Private water services after the meter
  • Private sewer laterals and some drain lines
  • Pool piping and equipment runs
  • Sprinkler systems and outdoor lighting
  • Detached garage or shed electric
  • Other private gas, electric, conduit, or data lines

Who this service is for

Homeowners and contractors who need utility locating scheduled before work begins. If the ground will be disturbed, drilled, trenched, cut, cored, or excavated, private utility locating may be an important part of doing the job safely.

Foundation repair companies

Before piers, trenching, slab work, or structural excavation, knowing likely private utility paths can help reduce avoidable hits and change orders.

Pool and deck contractors

Pools, deck footings, pergolas, patios, and fence installs often cross areas where private lines to pools, lights, pumps, or outbuildings may run.

Room additions and remodelers

Additions, garage expansions, utility trenching, and concrete cuts all benefit from better information before drilling, digging, or pouring begins.

Homeowners

If you are hiring work at your home, calling 811 is important, but private lines on your property may still need to be considered before the project starts.

Plumbers, electricians, and utility trades

Private service verification can help when underground paths are uncertain, undocumented, or have changed over time.

Contractors working on a deadline

Delays are costly. Better preparation before excavation can help keep the project moving and reduce avoidable surprises.

How the service works

The goal is simple: reduce guessing before excavation. GroundTruth helps support the public-side request process and the private-side utility concerns that may still affect the job.

1

Book service

Schedule online or call directly so the project type, timeline, and likely utility concerns can be reviewed up front.

2

811 process support

Your service includes help making sure the 811 request is handled accurately so the public utility portion is not left vague or missed.

3

Private locate attempt

Private water, sewer, gas, electric, and data lines can be investigated where conditions and material types allow. Some materials may require GPR instead.

4

Move forward with more confidence

With better information in hand, your family or crew can work more safely and with fewer costly surprises.

Ready to schedule private utility locating?

GroundTruth offers Utility Locates for water, sewer, gas, electric, and data at $200. This service is a strong fit for projects where public utility marks may not tell the full story and private underground lines still need to be considered before work begins.

  • Book online now
  • Use the existing GroundTruth booking page
  • Call first if you want to confirm the project type

Why this matters before anyone starts digging

A buried utility strike might mean a repair bill and a delay. It can also become a serious safety problem, a service outage, or a shutdown that affects the project and neighboring properties. Taking the time to address both public and private utility concerns before work starts can help protect people, schedules, and budgets.

Protect people

Gas, electric, and other buried lines can create real risk for homeowners, contractors, crews, and anyone nearby when the work area is not fully understood.

Protect schedules

Missed lines can create delays, rework, call-backs, and friction between the homeowner, the contractor, and every trade scheduled after them.

Protect budgets

Private utility locating is often far less expensive than repair costs, downtime, damaged equipment, or utility damage claims after the fact.

Frequently asked questions

Answers to common questions about 811, private utility locating, and scheduling service through GroundTruth.

Does 811 include private utility locating?

No. 811 is the right first step, but private lines on the property may still need a private utility locator after the public-side request is handled.

What kinds of private lines may not be included?

Examples can include private water lines, sewer laterals, sprinkler systems, pool piping, detached garage power, shed power, outdoor lighting, and other privately owned underground lines.

Can I book this online?

Yes. You can book through the GroundTruth booking page or call directly if you want to talk through the project first.

What if my utility line is plastic or otherwise hard to trace?

Some line types can be difficult or impossible to locate with standard methods unless tracer wire or other traceable conditions are present. In those cases, Ground Penetrating Radar may be the better fit.

What is different about GroundTruth?

GroundTruth is inspection-only. No repairs. No upsell. Just clearer information before work begins.